Food & Restaurants QualityThe lodge offers several dinner choices, even in the event guest views into dining high quality and you can solution are combined

A serious and you may recurring concern is the fresh pervasive tobacco smell during the prominent components plus for the low-puffing bed room, despite designated policies

Brand new ESPN Wager Club and you can Sports Bar are frequently mentioned, with a few site visitors praising Sweet Bonanza 1000 the new hamburgers and you will full buffet high quality, although some statement sluggish services otherwise unwelcoming team. Almost every other on the-website solutions is Hamburger Bros and you will an effective Noodle Club. Break fast is available it is maybe not complimentary, and you may views to the the value will vary. Particular site visitors found your food getting costly otherwise akin to unhealthy foods layout, although some appreciated the items. A repeated issue to own guests is the difficulty to find a dinner from the later instances, and some mention a finite option for fitness-aware dining. The location of some food inside the gambling establishment function traffic can get feel a smoky atmosphere when you are eating.

Venue & AccessibilityThe hotel’s venue for the East il now offers yet another means, with several rooms taking viewpoints off River Michigan or even the adjoining marina, evaluating to the nearby commercial area. Without in direct the downtown area il, it serves as a handy end for car journeys and website visitors going to the wider Chi town/Hammond region, although downtown Chicago is approximately a keen hour’s push. not, certain guests discover notice-parking lot becoming a considerable length regarding lodge access. The fresh new immediate location inside the home is often known as which have minimal as well as hunting possibilities, recommending travelers would be to bundle properly to own out of-site means.

100 % free parking is a significant virtue to possess visitors, which have each other thinking-parking and valet solution offered, alleviating concerns about vehicle cover

Employees & ServiceThe team at lodge generally get highest compliment for their friendliness, helpfulness, and you may reliability. Many tourist high light positive interactions that have top table employees, explaining the brand new view-inside the procedure because simple and fast. Housekeeping teams usually are commended to own maintaining clean rooms, while some visitors stated problems with unfulfilled asks for services. Valet solution is continually known for their results and you will polite attendants. Since most of views try positive, certain travelers have seen faster appealing interactions, detailing particular staff members since impolite otherwise devoid of attentiveness, particularly in the local casino town or during certain examine-in/aside situations. Complete, the brand new dedication to taking a good invitees sense is obvious as a result of the newest operate many associates.

More InformationGuests should become aware of several important info due to their remain. The resort enforces a years restriction, demanding the tourist getting 21 or more, which has astonished particular someone. In initial deposit is generally billed up on coming, and several customers provides stated difficulties with a complete number not getting refunded otherwise unanticipated services costs being applied. Visitors frequently notice its lack of a microwave oven inside bed room, and that’s inconvenient for those hoping to reheat restaurants. As lodge now offers an advantages system, particular site visitors found the huge benefits to-be reduced reasonable than simply asked. Truth be told there have also been profile regarding place secret points, where notes prevented performing too quickly, requiring reactivation.

Business & AmenitiesThe hotel brings a variety of place catering to various visitor requires. The newest main destination ‘s the casino, offering several slots, desk video game, a devoted baccarat area, and you may good sportsbook having kiosks. Of these trying wellness, a fitness center can be found, recognized for becoming really-provided and sometimes quiet. Tourist see the handiness of 100 % free Wi-Fi on assets while the availability of ice servers towards the specific flooring, however some possess stated this type of being out of order otherwise unclean. Since there is zero swimming pool, customers find an effective Starbucks and you will a snack pub throughout the reception. Vehicle parking are no-cost, with one another care about-vehicle parking and you will valet solution considering, though some travelers discover notice-parking lot confusing otherwise an extended walking on entry. High-level people also can access an exclusive player’s lounge offering delicacies and you can self-solution beverages.